You may not publish or transmit via Mybundlehost Cloud’s service any content that Mybundlehost Cloud reasonably believes:
Mybundlehost Cloud does not tolerate any harassment, malice, or abuse towards its employees or subsidiaries. Any form of harassment, cursing, threats, or ill will directed towards Mybundlehost Cloud staff or authorized agents shall not be tolerated.
The Customer agrees to conduct themselves in a professional manner regardless of the method of communication with Mybundlehost Cloud. Should the Customer be found in violation of this clause Mybundlehost Cloud reserves the right to suspend or terminate services with or without prior notice and without liability.
Shared hosting and Reseller accounts are subject to server resource limitations. The settings below prevent any one single account from extensively using resources in a way that will cause other peoples accounts not to operate well. The following are the limits to resources that each account package is allowed.
Additional to the features described on our website regarding various shared hosting packages, the following restrictions apply to ensure effective functioning of all accounts in our servers:
|Starter||Mybundle Silver||Mybundle Gold||Mybundle Platinum||Mybundle Unlimited
|% CPU Limit
|No of Processes/Account||25||50||75||100||125|
|Soft Inode Limit||4000||250000||450000||600000||900000|
|Hard Inode Limit||5000||275000||475000||675000||1000000|
|Minimum Cronjob Int|
|Max Single Db Size||50M||500M||500M||1G||1G|
For our reseller packages, the main reseller account and all accounts created under it (resold accounts) are subject to the following limits
|Limits for all packages|
|No of Processes/Account||50|
|Minimum Cronjob Int|
|Max Single Database Size||500M|
You will find from our hosting services that we have indicated unlimited on some features. What do we mean when talking about unlimited bandwidth, unlimited disk space and unlimited domains?
However, like with all hosting companies, we monitor our servers for excessive use/abuse so as to ensure optimal performance for everyone. In some rare cases we might need to put constraints on accounts, if their resource usage is impacting overall server performance.
If you are managing personal or small business blog it is unlikely that you will run into resource usage issues.
In case an undesirable activity takes place on our shared server, our team will contact the owner of the hosting account providing details of the issue and suggesting possible ways to resolve it.
If for some reason your hosting account needs more resources, you can upgrade it to the next available plan anytime. You are welcome to check our hosting packages here.
Before upgrading your account we recommend contacting our Support Team so that we can suggest the best upgrade option for you and provide some comprehensive information on the matter.
On Shared and Reseller hosting packages, Cron Jobs are provided on the cPanel to allow automation of tasks. The following rules apply for Cron Jobs created on Shared or Reseller packages:
>/dev/null 2>&1at the end of your cron job command or contact Support for assistance.
Mybundlehost Cloud external storage packages are for storing account backup and server restoration data only. External storage packages may not be used for but not limited to content delivery networks, file exchange and download sites, torrents or other bulk delivery services. All external storage packages are still bound and limited by our Terms of Service and AUP.
Mybundlehost Cloud does not allow, condone or authorize any forms of network abuse including but not limited to denial-of-service attacks, phishing attempts, port scans, SYN Floods etc.
Mybundlehost Cloud reserves full right to determine what constitutes network abuse and take the appropriate action against the Customer with or without prior notification and without liability.
You may not engage in illegal, abusive, or irresponsible behavior, including but not limited to:
Mybundlehost Cloud does not allow any abuse in the above forms.
Phishing: If your account is reported or suspected to be phishing, our abuse team will first investigate the same. If we confirm that the phishing was wanton, your hosting account will be terminated and and client area closed – regardless of whether you have other domains on the same client area. We will also proceed to delete your domain from the registry.You will no longer be invited to register services with us. If your hosting was compromised and malicious phishing content uploaded, the hosting account will still be terminated to rid our infrastructure of the phishing URLs. We will then recreate your account and send you fresh credentials for you to re-upload your site following our security guidelines. Repeated compromises will eventually lead to permanent termination of the account.
Spamming: If you perform wanton spamming activities, your account will be suspended. Repeated wanton spam activities will lead to permanent termination of your account. We also do not allow bulk mailing through our shared hosting and reseller platforms. If you would like to send bulk email, we provide a separate solution for bulk emailing.
Mybundlehost Cloud assigns IP addresses to clients based upon the guidelines of ARIN: https://www.arin.net/policy/nrpm.html All IP Address allocations must be justified based upon this policy. Mybundlehost Cloud reserves the right to request verification at any time for assigned IP addresses at which time under Mybundlehost Cloud’s discretion IP assignments may be revoked.
Mybundlehost Cloud does not allow hosting of free domains such as .tk, .ml, .cf, .ga etc on any of its platforms. Free domains refers to domain names designed not for sale. They do not include paid domains eg .com, .net, .org etc offered for free for a while at a give registrar when purchasing another service eg hosting. Some of the domains categorically banned for hosting at Mybundlehost Cloud include, but not limited to the following extensions: .tk, .ga, .cf, .ml, .gq Mybundlehost Cloud will terminate such accounts without warning if found hosted in our platform.
Mybundlehost Cloud does not accept material such as:
* Items marked are allowed on our Dedicated Server product line
Content “published or transmitted” via Mybundlehost Cloud’s service includes Web content, email, bulletin board postings, chat, and any other type of posting or transmission that relies on any service provided by Mybundlehost Cloud.
Mybundlehost Cloud can terminate service for any of the above reasons and it’s at Mybundlehost Cloud sole discretion to issue a refund
The customer takes full responsibility for maintaining reasonable security precautions for your account. You are responsible for protecting and updating any login account provided to you for Mybundlehost Cloud systems. You must protect the confidentiality of your password, and you should change your password periodically. You are responsible for ensuring all customer provided software installed is updated and patched following industry best practice. Mybundlehost Cloud makes no warranty express or implied for the security and operability of 3rd party software or scripts installed on your server.
Any kind of bulk emailing is strictly prohibited with shared or reseller hosting. With VPS, cloud or dedicated hosting you must obtain Mybundlehost Cloud’s advance approval for any bulk commercial email, which will not be given unless you are able to demonstrate all of the following to Mybundlehost Cloud’s reasonable satisfaction:
These policies apply to messages sent using your Mybundlehost Cloud service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your Mybundlehost Cloud service. In addition, you may not use a third party email service that does not practice similar procedures for all its customers.
Mybundlehost Cloud may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.
You may not send any unsolicited email, either in bulk or individually, to any person who has indicated that they do not wish to receive it.
You must comply with the rules of any other network you access or participate in using your Mybundlehost Cloud’s services.
You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
Mybundlehost Cloud will terminate the service of Customers with repeated copyright infringements.
If you believe your copyright is being infringed by a person using the Mybundlehost Cloud network, please send your written notice of copyright infringement to:
c/o Mybundlehost Cloud ~ Cloud Servers | Cloud Storage | Cloud Security
Domains | Web Hosting: +254 (0)916 848 5853 | +1 289 498 1455
Servers | Cloud Computing: +254 (0)916 848 5853 | +1 289 498 1455
Ryanada Place, Juja, Highpoint, Kenya.
Amodu Tijani Cl, Victoria Island, Lagos, Nigeria
Littlefield, 106 E. Sixth Street, Austin, Texas, US.
Your notice must include the following:
You must comply with the rules and conventions for postings to any bulletin board, chat group, or other forum in which you participate such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums
Throughout this Policy, we have mentioned various types of domains or services that we do not host. This section tries to categorize the domains/services further to make it clearer. FBTDL is an abbreviation that refers to the following domains/services
Any domain/service that is of this category will either be terminated or taken through validation process to validate the existence of this service (for example for Logistics subcategory domains and services). The validation process will be done while domain/service is suspended. It will then be activated after validation is completed. Inclusion of the name or any of its variance within your domain or services may lead to automatic suspension/termination of the service. Mybundlehost Cloud reserves the right to decide which domains fit this category and act accordingly to protect our network.
Mybundlehost Cloud standard policy is to contact the Customer during which a violation of the AUP or TOS has occurred, however Mybundlehost Cloud does reserve the right to suspend or terminate an account with or without notice at its own discretion. The Customer agrees to maintain up to date primary contact email and phone number information with Mybundlehost Cloud. The violation shall be listed in the Subject of the email sent from our abuse team. The Customer shall be given all appropriate details of the Violation as well as a time frame to correct the issue before action shall be taken. Once the email has been sent to the Customer, Mybundlehost Cloud will consider that the Customer has been notified. Mybundlehost Cloud reserves the right to use discretion on the amount of time given for a customer to correct the issue before action is taken.
For example: A violation containing a “Phishing” site is lodged against the customer, the offending files will be immediately disabled and the customer will be given 24 hours to clean and secure the site. If after 24 hours the Customer has not replied confirming they have taken action, further action may be taken such as suspending the individual site and/or suspending the entire VPS or dedicated Server.
For example: A violation resulting in a “Spam” complaint. We shall investigate the complaint to determine how the spam is being sent. We shall provide a best effort analysis to locate the source of the spam. If for example it is being sent from a script, we shall attempt to disable that script and notify The Customer. If it is being sent from an individual account, if possible, we will attempt to disable password access to that account. We shall then notify the customer giving them 24 hours to investigate the complaint and provide a resolution to the abuse complaint. Should we be unable to isolate and/or disable the source of the “Spam” we may place a SMTP filter against The Customer’s service to prevent additional emails from being sent out until at which time a resolution to the issue is made. If after 24 hours no response has been received from the customer, additional steps may be taken to ensure the “Spam” has been stopped such as system wide SMTP filters, suspension of individual sites, disabling password access to certain accounts, disabling of scripts or as a final step suspension of all services.
For example: A violation resulting from “Resource Abuse”. We shall investigate the resource abuse and provide the Customer with a best effort analysis of the problem causing the resource abuse. At which time the Customer will be given a time frame to make the corrections to their code, scripts, MySQL queries or software services running. If the issue is not corrected within the time frame given, Mybundlehost Cloud will then take further steps to ensure the stability of the network and servers and may take actions including but not limited to disabling plugins, themes, accounts, scripts, services and in reserves the right to issue a full service suspension depending on the severity of the issue based upon Mybundlehost Cloud’s judgment of the scenario.
None of the above examples are meant to be specific guidelines with regards to how each and every case may be handled. Mybundlehost Cloud reserves full rights to use its judgment and discretion in how each individual case is handled.
Mybundlehost Cloud is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the Mybundlehost Cloud network.